Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
30 Surveys

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first-time home buyer in Texas, Caitlin Hamilton was a pleasure to work with and I would highly recommend her for your real estate needs. She listened to and understood my needs, provided her opinion, based on her extensive experience, for any of my questions or concerns for the area I was looking in, timely provided responses for any question asked and helped ground me through the whole process. What a gem she is in Kerrville!”

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Caitlin is a true professional. She helped us throughout each part of the process and made sure everything went smoothly. She was very organized and easy to communicate with. She was knowledgeable about the area and the property. The few times she didn't know an answer she took the time to reasearch and find one. I would highly recommend her to anyone looking to buy a home in the Texas Hill Country.”

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Caitlin was wonderful to work with, had great patience during some rough patches and helped me through them. We had taken our house off market to deal with some inspection issues. Just before we were going to go back on market Caitlin called, had a buyer very interested and wanted to know when we might be for sale again. We agreed to show and Caitlin sold for full asking price. We couldn't be happier with Caitlin, she performed the miracle we needed to get to our next chapter of life. Forever grateful.”

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Caitlin is a rock star, valued her knowledge and steady hand throughout the sales process.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We put our house on the market after we moved to another state. We put all of our trust and faith in Caitlin to get our home sold as quickly as possible and for the most amount of money in a market that was starting to take a significant downturn. Caitlin was an absolute pleasure to work with, very responsive, took care of every detail, and made getting our home sold an easy process. I would recommend Caitlin to anyone wanting to buy or sell a home. She was upfront, honest, had a marketing plan to get our home sold, and it did sell in less than a month. I can't say enough good things about our experience with Caitlin.”

Surveyed 1 year ago
Represented the Seller
4.84/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.35/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It has been real fun and a pleasure working with Caitlin.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome agent. Very responsive. Very professional. Very organized. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My 3rd real estate deal with Caitlin went as smooth as the first one. I'll keep coming back because she is professional and prompt. Her in-depth knowledge of the Texas Hill Country real estate market is second to none. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Caitlin responded to my call when I was randomly directed to her real estate office. We had a less than positive experience with another agent who had come highly recommended to us. Caitlin was knowledgeable of the Hill Country area and Comfort in particular as that was our preferred destination. Our purchase happened over many months, she was very patient. If there were any answers she couldn’t immediately provide she would dig for them. She worked well with the sellers’ broker who was also an owner which can often be challenging. We would recommend her to anyone coming into the area and needs a trusted professional to give them an honest perspective. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Just like Mary Poppins, positively perfect in every way!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If you want the best real estate experience you've ever had.......or have ever hoped to have.........contact Ms. Caitlin Probandt - from Century 21 The Hills Realty, in Kerrville, Texas. When you meet her for the 1st time...............you will know you've made the right choice in selecting your Realtor. This is where it begins.......and she will get you to the FINISH LINE.................leaving a huge SMILE on your face. She will work hard for you, each and every day..............in an effort to meet your goals and objectives----whether you're the Seller or Buyer. With her "can do" attitude and work ethics, you are on your way to the results you strive to attain. She's an amazing individual....................personally and professionally! ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We loved working with Caitlin! She explained everything to us every step of the way.”

Overall Rating
4.96/5
Rate based on 30 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.90 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience